Project Purpose
- Unsanitary food reports have previously been received at the dispersed, local government organizations. By integrating the Unsanitary food reporting process, we increase the public satisfaction level.
- Strengthening follow-up management of the reported information for stronger food safety support
Project Contents
Operating the Unsafe Food Reporting Center
※ Operation hours: Weekdays(Mon~Fri) 09:00~18:00
- To provide integrated and immediate supportive responses to unsafe food reporting, the system is managed daily/weekly/monthly and for emergency reports
- Consulting information DB management and the official transmission of the reported information
- Continual improvements to the work manual for the standardization of consulting services and enhanced work efficiency
- Strengthening consulting capabilities through consultant education and training, etc.
Performing unsafe food reporting information classification and statistical analysis
- Performing information classification and statistics analysis
- Classification of the reported information by type and statistics analysis to provide information on frequent reported unsafe food
Promotion to raise awareness of 1399 and encourage reporting
- Banner links for local governments, local education offices, public institutions, etc. were used to promote awareness of 1399
History
- 2016 : Established legal framework for consumer reporting and counseling duties (Food Hygiene Act Article 68)
Expanded the notification of reported information such as online and app use
- 2013 : Opened the Unsanitary Food Reporting Center
Related Information
- Payment amount of the reward for each report of unsafe and harmful food
Link
- Learn about Unsafe Food’ webtune
PSD Download